Frequently Asked Questions

Yes, you can access your account and play from different locations worldwide. Our casino supports global gameplay, whether you're at home or traveling.

Our account verification process is designed to ensure the utmost security. It usually involves identity verification through a valid ID document and proof of address.

The account currency is usually set at the point of registration and cannot be changed later. However, you can still deposit, play, and withdraw in Bitcoin or other supported fiat currencies.

Bitcoin withdrawals are usually processed within an hour, subject to network congestion. Fiat currency withdrawals can take anywhere from a few hours to a few days, depending on the payment provider.

Yes, there are limits on withdrawals to ensure fair play and security. These limits depend on your account status and the payment method you're using. Please check our payment terms for more information.

Yes, you can cancel a withdrawal request from the "Withdraw" section of your account, as long as the withdrawal hasn't been processed yet.

Yes, the RTP for each game is listed in the game's rules or information section.

Yes, we do offer high stakes tables and VIP games for players looking for larger bets. Check our "High Stakes" and "VIP" sections for these games.

Yes, our platform supports multi-game play. You can open different games in separate tabs or windows.

Yes, we have special promotions exclusive for Bitcoin players. Please check our "Promotions" page regularly for these offers.

Yes, we offer special bonuses for high roller players. Please contact our customer support to learn more about these offers.

If you choose to withdraw your winnings before meeting the wagering requirements of a bonus, you will forfeit the remaining bonus balance. Please read the bonus terms and conditions for more information.

We implement state-of-the-art encryption technology and use secure servers to protect all transactions and personal information. We also adhere to stringent data protection regulations.

Our casino uses provably fair technology. This cryptographic technique allows players to verify the fairness of each game outcome, ensuring no results can be manipulated.

Yes, we allow the use of VPNs for players who prefer this extra level of privacy. However, please respect the online gambling laws of your jurisdiction.